Rittal & Phoenix Contact Stock Take Closure & Computer System Migration
Rittal & Phoenix Contact are migrating their electronic data processing system across to new computer platforms on the 20th of February 2012. The transition will improve our operations to provide you, our customer with faster service, improved deliveries and scheduling.
As a result of this changeover we will be undertaking a National Stock Take for Phoenix Contact on 23rd – 25th January and for Rittal on 1st – 3rd February. This will require a complete closure of all warehouses with no shipments of stock during these periods.
Our Sales offices will be open as normal for general availability and pricing enquiries; however no shipment of goods will be possible. Please contact our office or your account manager to discuss delivery issues that may affect your business during these times.
Once stock take is complete, we will be migrating our EDP systems to the new computer platform. The new system will be live on Monday 6th February 2012.
We have made every effort to consider all possible issues with the changeover. However, we may experience some disruptions to supply in the first few weeks after changeover and seek your understanding. We will be working extremely hard to resolve any issue as quickly as possible.
Should you experience problems, please contact your account manager or our office so we may resolve the issue as quickly as possible.
